Returns & Exchanges

Returns

• Return packages must be postmarked within the 10 days following delivery. Return packages postmarked after this time frame may be subject to denial and sent back to you.

• Return packages postmarked within the first 10 days following the delivery date, will qualify for a full return of payment. Return packages postmarked after the first 10 days from delivery will have a 15% restocking fee charged from the initial item’s price.

• Return shipping cost charges at your own expense.

• Returns must be received in new condition; unworn, unwashed, and with the hygienic liner and tags intact.

• Items returned with obvious use, makeup, animal hair, dander, deodorant, perfume, or similar product stains may be subject to denial and sent back to you.

• Items sold as sets must be returned with the correct sizes, as sold.

• If products are damaged, items will be shipped back and subject to additional shipping costs.

• Final Sale items cannot be returned for a refund.

Exchanges

• Online exchanges are limited to exchanges for the same item in a different size.

• Online exchanges are available one time, per item. If you need a second exchange, please contact customer service.

• Online exchanges are limited to shipping addresses in the continental US.

• Online exchanges are shipped using ground shipping.

• Online exchanges must be initiated within 10 days from delivery of the item.

• All items that are sent back as an exchange need to follow the applicable terms from the Return Policy. Items that do not meet the acceptable conditions listed in the Return Policy may be subject to denial.

You can contact HeyFashionTown.com Customer Service Email by info@heyfashiontown.com or Phone 1.213.384.5727.